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Serious about being a great leader? Coaching skills are a must!


It’s not a secret that the way we manage people has been changing over the past few years and the global COVID crisis has definitely accelerated it this year.

People focused; trust based, transformational leadership is no longer a concept for ‘the future of work’ - it has simply become the reality of the day to day management for a lot of businesses.

Traditional command and control not only no longer works, but it’s also much more complex with more people working remotely and with employees being focused on personal growth, development and progression much more than ever before.

Whatever stage of your leadership and management career you are at, coaching skills will be key in helping you succeed in your role.

Coaching has always been linked to leadership in some capacity (e.g. the situational leadership model), but there has never really been enough focus on coaching skills for managers and leaders.

Having excellent coaching skills in management and leadership positions is no longer going to be a ‘nice extra’ though - going forward it will be paramount for any leader and manager who is serious about being successful in their role.

Aren’t coaching qualifications for coaches?

Coaching, although not new as a tool, has become much more popular over the past few years and you have probably seen more and more, life, business, career, relationship or other coaches popping up everywhere. You might have even come across some ILM Coaching courses or experienced coaching yourself and thought that coaching qualifications are mainly for coaching specialists, but that’s simply not true.

Coaching can not only help you to become a much more effective leader and manager, but it can help you take your team and business to the next level (and that’s the ultimate aim of leadership and management, right?).

More specifically, what can coaching achieve for me and my team?

  • Coaching can help to develop skills, provide clarity and increase productivity
  • Coaching can help to motivate, engage, improve morale and satisfaction
  • Coaching can help to improve retention, increase creativity and create future leaders
  • Needless to say that a highly engaged, motivated and more productive team will lead to better results and more successful business!

What skills and qualities will I gain through learning how to be a better coach?

  • Increased self awareness
  • More effective listening skills
  • Better questioning skills
  • Increased ability to observe, use your intuition and judgement
  • Improved ego management skills
  • Increased ability to challenge

How can I learn or improve my coaching skills further?

Whether you are already quite experienced within leadership and management, completed some CMI Leadership and Management qualifications or taking first steps on your leadership and management path, ILM offers some excellent courses that will help you to develop coaching skills:

  • If you are at the beginning of your management journey ILM Level 3 Certificate might be perfect for you:

ILM Level 3 Certificate in Effective Coaching qualification is designed for people in their first management roles, including team leaders and first-line managers. It is ideal for individuals seeking to develop the tools, knowledge and confidence to coach people as part of their normal working role.

  • If you have been coaching for a while and want to take your skills to the next level:

ILM Level 5 Certificate in Effective Coaching and Mentoring qualification is ideal for anyone planning to take on a formal coaching or mentoring role at work or start a career as a freelance coach and mentor.

Or perhaps you are an experienced leader who would love to become a full-time coach?

If so, why not explore ILM Level Executive and Senior Coaches and Mentors?

ILM Level 7 Certificate qualification is ideal for experienced coaches who are seeking accreditation.

P.S. Did you know that Coaching skills come under the “8 Behaviors of the World's Best Managers” according to Gallup? (Gallup, 2019)

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