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ILM qualifications FAQs

If you cannot find the answer you need below, please call Clare for an informal chat on 01380 609313. Clare will be very happy to give you impartial advice and guidance without obligation. You can sign up to our newsletter here

If you prefer, you can e-mail your questions to clare@inspired2learn.co.uk



How can I enrol for a qualification?

Email clare@inspired2learn.co.uk fo request that an enrolment form is sent to you.


Can I do an ILM coaching and mentoring qualification by distance learning?

Yes. All our delivery is currently on line. You will be required to take part in 35 hours of learning activity, which will be a mix of live webinars, webinar recordings and co-coaching. We will help you with all of this and have an extensive library of resources to support you, plus a blended learning approach that works really well. You will be able to personalise your learning according to your level of experience.


Can I pay by instalments?

Yes - please contact us for details. There will be a deposit payment, followed by a series of direct debits for the balance. There is no admin fee for this.


Are you approved by the MOD to support the ELCAS Scheme?

Yes, we are approved to accept ELC funding - Provider Number 7065 - please see details here


What study support will I get?

You will have access to:

  • A named tutor with unlimited support (T&Cs apply) by e-mail, telephone, Zoom or Teams
  • Access to student learning resources with the Institute of Leadership & Management
  • A written induction pack - this includes a guide with advice on how to study and write assignments
  • An extensive library of coaching and mentoring articles, tools and techniques via our own website
  • Coaching supervision, arranged according to need whilst you study for your qualification. There may be an additional charge for this, depending on which support package you purchase.
  • Two published books about coaching - choice will discussed with you, taking into account your experience and books you may already have


What do the different levels of qualification mean?

These relate to the level at which the qualification is recognised on the Regulated Qualifications Framework. Here is a useful summary:

Level 3 - A level/BTEC equivalency - you will be coaching first line manager, team leader, supervisor, co-ordinator

Level 5 - HND/Foundation Degree/Degree equivalency - you will be coaching middle, operational managers

Level 7 - Post-graduate equivalency - you will be coaching senior, strategic managers


Do I have to be coaching or mentoring at a particular level to gain the qualification I want?

Firstly, you can learn to coach at any level, even if you are a beginner. You do not have to complete Level 5 before Level 7 for example. Many of our Level 7 learners are new to coaching and have no prior experience, however they have access to senior strategic leaders for the coaching portfolio practice.

Secondly, the coaching and mentoring qualifications require you to keep a reflective coaching diary. In order to meet the qualification requirements you therefore need to be coaching at the appropriate level as follows:

Level 3 - is designed for people in their first management roles – including team leaders and first-line managers. Get the tools and confidence to coach people as part of your normal working roles and responsibilities.

Level 5 - an ideal qualifications for managers with significant responsibility for coaching and mentoring as part of their day-to-day role. It also develops those learners planning to move into a development role or start a career as a freelance coach and mentor. For your practice hours, you will probably be coaching other managers at any level (junior supervisors through to experienced middle managers).

Level 7 - designed for senior managers or HR/OD professionals who want to develop their expertise and credibility in the fields of coaching and mentoring or to establish coaching or mentoring at an organisational level. It’s also for professional coaches and mentors seeking to enhance and accredit their executive coaching experience with a nationally recognised qualification. For your portfolio hours you will be coaching senior strategic leaders (this could include owners of small businesses).


Do I have to have a Level 3 before doing Level 5 or 7?

No. There are no formal entry requirements. It is important that you choose the qualification that is the most suitable for you in terms of what you want to achieve, and at a level that you are capable of undertaking in terms of the learning and assessment requirement. The three levels of qualification require you to undertake coaching at one of three levels( see previous Q). This is the main factor in deciding which level suits you best. Level 7 is currently the most popular entry level with our clients. We are always happy to discuss this with you. Call Clare for an informal chat on 01380 609313


What is the difference between Award, Certificate and Diploma?

Each is a qualification in its own right on the Regulated Qualification Framework. The difference is simply the number of credit points that are required. If you follow the 'CMI and ILM Qualifications' navigation tab on this website, in each level of qualification you can then follow the 'View Details' and then 'Full Syllabus' tabs to see full details of the qualifications. The Award is only available at Level 3. The  main difference between the Certificate and Diploma at Levels 5 and 7 is the number of practice coaching hours required


How long will it take me to complete a qualification?

This varies a lot between different people, depending on the time you can commit, your study experience, confidence etc. You will agree your own personal timescales with us to suit your own circumstances. We will support you fully until completion and you have the option to purchase a one or two year support package.


What happens if I do not finish before the i2l expiry date?

You will purchase a one or two year support package with inspired2learn. If you need extra time beyond the expiry date, you might have the option to purchase additional support and take longer to complete. We will quote for this on request, depending on how much additional time you need.


What happens if I do not finish before the ILM expiry date?

The ILM registration period is three years. This should be ample time to complete your qualification. Very occasionally, work or personal circumstances change and more time for completion is be needed. You might be able to pay a fee to re-register for a 3 further years in order to complete your qualification. You could do this with inspired2learn or another provider.


Will I qualify for a student discount card if I enrol with inspired2learn?



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